Ultimate Staffing is seeking a Customer Service Representative for a medical company located in Natomas. This is a full-time, temp-to-hire opportunity for someone with strong communication skills and a passion for helping others in a fast-paced call center environment.

Location: Natomas, CA
Pay: $23-25/hour
Schedule: Monday-Friday, full-time (standard business hours)

Job Duties:

• Answer inbound calls from patients and providers regarding benefits, claims, and services

• Provide clear and accurate information while maintaining a professional tone

• Document call details and follow up as needed

• Work closely with internal teams to resolve issues efficiently

• Maintain confidentiality and compliance with healthcare regulations

Qualifications:

• 3+ years of call center or customer service experience (healthcare industry highly preferred)

• Strong verbal and written communication skills

• Comfortable navigating multiple computer systems

• Detail-oriented, organized, and dependable

• Bilingual skills are a plus

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.